YOUR RENTAL WILL BE SERVICED BY ENTERPRISE RENT A CAR.
PLEASE PROCEED TO THE ENTERPRISE OFFICE LOCATED AT TERMINAL 3, LEVEL 2. VEHICLES ARE LOCATED ON SITE. NO SHUTTLE IS REQUIRED.
Key Facts & Policies
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One way rentals - within Germany one way rentals are allowed and will be charged from 15 Euro per rental, the charge for passenger vans and cargo vans varies. Airport access fee - There is a minimum of 20 percent surcharge for airport rentals.
Out of country rentals - are allowed to certain countries outside of Germany. Restrictions do apply. Out of country rentals require prior approval and are charged 5 Euro per day, 50 Euro per rental maximum. Out of country rentals are allowed into Andorra, Belgium, Denmark, Finland, France, Gibraltar, Great Britain, Ireland, Lichtenstein, Luxembourg, Monaco, Netherlands, Norway, Austria, Portugal, Sweden, Switzerland and Spain. Out of Country rentals into Croatia, Italy, The Vatican, San Marino, Poland, Slovakia, Slovenia, Czech Republic and Hungary are allowed excluding rentals of the following brands – Audi, BMW, Mercedes, Volkswagen, Land Rover and Jaguar. Out of country rentals are not allowed to other countries not mentioned above.
For business rentals your corporate terms and conditions prevail.
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Documents - All drivers must present their valid driving license and identity card or passport at time of rental. Non-English licenses issued outside of Europe must be accompanied by an international driving license in English. Rental can be completed up to 6 months after entry-date stamped in the drivers passport.
Age - All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.
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Additional drivers - There is an additional charge of 5 Euro per day for each additional authorized driver.
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All drivers must be at least 21 years of age to rent a vehicle. Renters 21-24 years of age may rent car class Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For Renters 25 years of age there is no age restriction with regards to car class.
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Payment - For payment we accept Visa, MasterCard, American Express, VPay und Maestro Card. Bookable with Maestro - VPay Credit Card - Mini through standard wagon size cars, 5 seated passenger vans, small four-wheel drives and cargo vans. For renter of 25 years and above with a credit card they are allowed to rent car class F- Full size and higher. All PrePay cards are not accepted as normal Credit cards.
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NATIONAL OFFERS DAMAGE WAIVER- DW- WITH AN EXCESS, WHICH REDUCES THE COSTS ASSOCIATED WITH DAMAGE TO AND OR THEFT OF THE NATIONAL VEHICLE SUBJECT TO THE TERMS AND CONDITIONS OF YOUR RENTAL AGREEMENT. DAMAGE AND THEFT RESPONSIBILITY REFLECT THE FULL VALUE OF THE VEHICLE. DW IS MANDATORY, UNLESS CUSTOMER CAN PROVIDE INDEPENDENT AND VERIFIABLE PROVISION TO COVER DAMAGE AND THEFT TO THE NATIONAL VEHICLE. THE PRICE OF DW VARIES BY VEHICLE SIZE AND LOCATION. A PREMIUM LOCATION FEE APPLIES TO AIRPORTS.
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All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category.